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 FREQUENTLY ASKED QUESTIONS:

{Sample Questions ... }
Q:
Who do I speak with regarding my Taylor Chicago invoices?
A: For parts invoice inquiries, contact Jeffery, ext. 233.
For service invoice inquires, contact Cindy, ext. 236.
For all other financial issues, contact Sue, ext. 224.

Q: Can I get a service or operator's manual from you?
A:
Yes. Contact our parts department.

Q: I need a Taylor thermometer; are you the right people?
A:
Taylor Environmental Instruments is the thermometer company. You may reach them at 1-800-225-4834 (toll free).

Q:
I need service on my machine; who do I call?
A: Call our service department at
800-942-0769.

Q:
Fax me a spec sheet.
A: Call 1-800-942-0769 or email us at sales@.com to have a spec sheet faxed. Taylor specifications may also be downloaded from this website. You can print a clean original on your own printer. Simply go to Equipment Sales and search for product. Click on the specification to view the PDF file. This file format requires Adobe Acrobat Reader to view or print. If you do not have this software, go to www.adobe.com, and download it for free.

 

Q: My electrician is here to wire for my equipment; what power will my freezer need.
A: Electrical specifications for new equipment are shown on the back of the specification sheet. Always refer to the data label of the unit to be installed for exact electrical specifications.

Q:
Do you supply the mix as well as the machine?
A: Yes, We have some products available through Taylor Chicago. If we do not have what you are looking for we will be happy to direct you to a local mix supplier.

Q:
Could you send me a current price list.
A: We would be happy to send one of our experts to your location to work with you on selecting the right piece of equipment for your business. At that time a quotation will be provided.

Q:
Are leasing plans available?
A: Yes, leasing plans are available. Contact our sales department:
sales@.com

 
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